Key Points Summary
To make things easier, here is a plain English summary of our key terms. Please read the full document below for the complete legal details.
- Eligibility: You must be 18 or over to create an account.
- Cancellations: You can cancel your subscription at any time.
- Refunds: We offer a 14-day money-back guarantee on your first subscription payment.
- Conduct: Do not share your login details or redistribute our content.
- Content Rights: You retain ownership of content you submit (e.g. journals), but grant us a licence to display it.
1. Introduction
These Terms and Conditions ("Terms") govern your use of the website located at thevoltas.com and the membership services provided by The Voltas ("we", "us", or "our"). By accessing our website, creating an account, or purchasing a subscription, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not use our website or services. We recommend that you print a copy of these Terms for future reference.
2. Membership and Eligibility
2.1 Age Restriction
Our services are intended for users aged 18 and over. By registering for an account, you confirm that you are at least 18 years old.
2.2 Account Registration
To access certain features, you must register for an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your password and account details. You must notify us immediately at enquiries@thevoltas.com if you suspect any unauthorised use of your account.
3. Subscriptions, Billing, and Cancellation
3.1 Membership Plans
We offer different membership tiers, including free and paid options (e.g. "Affiliate" membership). Details of our current plans and pricing are available on our Plan page.
3.2 Billing and Auto-Renewal
Paid memberships are offered on a rolling subscription basis (e.g. monthly or annual). By purchasing a subscription, you authorise us to charge your chosen payment method for the initial subscription fee and any subsequent renewal fees. Your subscription will automatically renew at the end of each billing cycle unless you cancel it.
3.3 Cancellation
You can cancel your subscription at any time. To cancel, please log in to your account dashboard or contact us. If you cancel, your access to premium features will continue until the end of your current paid billing period, after which your account will revert to a free tier or be deactivated.
3.4 14-Day Money-Back Guarantee
We offer a 14-day money-back guarantee for new subscribers. If you decide The Voltas is not right for you, you may request a full refund of your initial subscription payment within 14 days of the transaction date. To request a refund, please email enquiries@thevoltas.com.
After this 14-day cooling-off period, payments are non-refundable, and we do not provide refunds or credits for any partial subscription periods or unused content.
3.5 Price Changes
We may change our subscription prices from time to time. We will provide you with reasonable notice of any price changes via email. Price changes will take effect at the start of the next subscription period following the date of the price change. If you do not agree with the price change, you may cancel your subscription before the change takes effect.
4. Acceptable Use and Conduct
You agree to use The Voltas only for lawful purposes. You must not:
- Share your login credentials with any other person. Membership is for individual use only.
- Scrape, reproduce, duplicate, copy, sell, or resell any part of our website or content without express written permission.
- Upload or transmit content that is offensive, defamatory, infringing, or violates the rights of others.
- Use the service to distribute viruses, malware, or unsolicited promotional material (spam).
We reserve the right to suspend or terminate your account immediately if you breach these provisions.
5. Intellectual Property
5.1 Our Content
All content provided by The Voltas, including text, graphics, logos, resources, and code, is the property of The Voltas or its licensors and is protected by copyright and intellectual property laws. We grant you a limited, non-exclusive, non-transferable licence to access and use the content for your personal, non-commercial use whilst you have an active membership.
5.2 Your Content
You retain ownership of any content you submit to the platform, such as journal entries, comments, or profile information ("User Content").
By submitting User Content, you grant The Voltas a non-exclusive, worldwide, royalty-free, perpetual licence to use, reproduce, modify, display, and distribute your content in connection with the operation and promotion of the service. You represent and warrant that you have the necessary rights to grant this licence.
6. Service Availability
We strive to keep The Voltas up and running; however, all online services suffer occasional disruptions and outages. We do not guarantee that our service will be uninterrupted or error-free. We may suspend or withdraw the service for business and operational reasons, such as maintenance or security updates.
7. Limitation of Liability
Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
To the extent permitted by law, The Voltas shall not be liable for any indirect or consequential loss, loss of profit, loss of business, or loss of data. Our total liability to you for any claims arising out of or in connection with these Terms or your use of the service shall be limited to the total amount paid by you for the service in the 12 months preceding the claim.
8. Privacy
Your privacy is important to us. Our use of your personal information is governed by our Privacy Policy.
9. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on our website. The updated Terms will be effective as of the date stated at the top of this page. Your continued use of the service after the effective date constitutes your acceptance of the new Terms.
10. Contact and Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes concerning these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these Terms, please contact us via email at:
Email: enquiries@thevoltas.com
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